The Art of Conquering Difficult Conversations

There is an ART to conquering difficult conversations.

Let’s face it, one of the biggest communication challenges is having a difficult conversation. Everyone has at least ONE difficult conversation they need to have, but have been avoiding for days, weeks, even months. Here’s how to get one step closer to having THAT difficult conversation, and each one thereafter.

Be honest, YOU have had the same conversation in your head, a dozen times. Each time the outcome is the same, leaving you even more frustrated.

How a conversation becomes difficult

How does communicating what you need, become so awkward? Do you ever just jump into the conversation with the person in your outside voice, and work towards a resolution?

That’s something else entirely.

In reality, the conversation you have in your head bears little resemblance to how it plays out…good or bad. Think of the energy you expend ruminating about what to say, how to say it. How often do...

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Need Help? ASK

Step 1: Spit it Out

Ask for the help you need, short and to the point. Do so without hesitation, in a strong confident tone of voice. Do so without apology, it is to the benefit of those you serve. Do so without qualifiers. Yes, they are busy too, no need to state the obvious.

Step 2: Stop Talking

Once you make your request, stop talking in both your outside AND your inside voice. Pause, let them respond. Listen to hear. Do not be forming your rebuttal while waiting for them to speak. You will have plenty of time to navigate your next best steps once you hear what they have to say.

Step 3: Stay Focused

If they agree to your request, repeat back and clarify what you understand them to be agreeing to. “Ok”, even a “yes” is not a commitment. Be specific. If necessary, get the agreement in writing, if only in an informal email as a follow up to your conversation.

If they say “No” to your request, take a deep breath. This is no time to tuck your tail...

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Applying Curiosity in Goal Setting When Bouncing Back From Burnout

burnout health well-being Apr 09, 2019

CURIOSITY: A strong desire to know or learn something.h

Clarify: Are you clear on the outcome you truly desire? Are you clear on the transformation you want to achieve and why? Be very specific.

Unload: What real or imagines baggage are you carrying around that keeps tripping you up, and consistently derails your efforts in reaching your desired goal?

Reconcile: How often do you adjust your plan? What is working? What is not working? What are you ready to start doing? Stop doing?  

Internal: What is your internal motivation for achieving your desired goal?

Observe: What your triggers? How do these triggers create obstacles and excuses for you in reaching your goal?

Simple: How can you keep your strategy as simple as possible?

Insight: What are you learning about yourself as you work towards this goal?

Transformation: How are you modifying your belief so your actions become natural, thereby allowing you to achieve your desired goals?  


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Raise your hand if you have tried, failed, and tried and failed again to make a long-term behavior change that sticks. Regardless if it is a change in your eating habits, your exercise habits, your mindfulness habits, or anything that might up-level your well-being, have you been able to transition from habit to non-negotiable behavior? Perhaps when the stars align, there just might be an unorthodox method to making that happen!

Have you ever made a long-term behavior change, from just the title of the book? Yes, that’s what I said, from just the TITLE of a book.  Apparently, when motivated, ready, and WILLING to change something, anything, that creates a barrier to a finding a true solution to your biggest wellness challenges, the right book title, at the right time, can be just such a solution.

Honestly, this has not happened to me. It has happened to Emily, one of the participants in my monthly workshop, Fast Track Your Way to Wellness. We happened to connect...

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